Products bought during the SALE / BUY 1 GET 1 / concession period will not be exchanged or returned.
We have no refund policy. We will not provide any cash/monetary refund on any product.
To compensate we will issue a Credit note, which can be redeemed whenever you wish and shop with us next time.
We use standard US and EUR sizes to help you pick the perfect size.
However if you still want to exchange your products for another size you can send us an email on [email protected] or
Whatsapp us to process your exchange request within 48 hours of the product being delivered to you.
The products can be exchanged for another size of the same style. Incase the style is out of stock or the size is not available, you could select another style of the same price or above.
Please mention your desired exchange piece along with the size on the invoice as well.
Please obtain proof of postage and a tracking number with whichever courier service you choose so you can follow along with the return and we can confirm that it has been delivered.